Thank you for shopping with Dualitea. We’re excited to get your order to you!

Processing Time

Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

 

Shipping Time

Once shipped, orders generally arrive within 3–7 business days, depending on your location. Please note that shipping times may vary due to carrier delays or high order volumes.

 

Shipping Confirmation

You will receive a confirmation email with tracking information once your order has been shipped.

 

Shipping Rates

Shipping rates are calculated at checkout based on your location and order size.

 

Delays & Issues

While we work hard to ensure timely delivery, Dualitea is not responsible for delays caused by shipping carriers or unforeseen circumstances.

 

Incorrect Address

Please ensure your shipping address is correct at checkout. Dualitea is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.